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Metals
Polymers
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Mechanical testing
Chemical analyses
Surface Analysis
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Powder + particle analytics
Biocompatibility (ISO 10993)
Tribology, friction, wear
Various testings
Consulting, validations
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Research focal points
Functionality of skeletal implants
Material evaluation, material processing
Surfaces, tribology
Bone substitutes, bone regeneration
Material-tissue interaction
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Customer Survey
Customer Survey
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Question 1: How did you hear about our services?
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Recommendation (please specify under remarks by whom)
Internet search
Advertising / sponsorship
Labfinder request (Swiss Testing Labs)
Newsletter / Mailing
Fair / Exhibition / Event (please specify below)
Other (please specify below)
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Question 2: What is your satisfaction with the consultation / order discussion / support?
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No discussion took place / no information
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Question 3: What is your satisfaction with the quotation?
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Satisfied
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Not satisfied
No offer received / not applicable
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Question 4: How is your satisfaction with the quality of work and our reliability?
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Satisfied
Less satisfied
Not satisfied
No information
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Question 5: What is your satisfaction with speed / lead time?
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Satisfied
Less satisfied
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No information
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Question 6: What is your satisfaction with the price / performance ratio?
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Satisfied
Less satisfied
Not satisfied
No information
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Question 7: What is your satisfaction with regard to administrative processing and invoicing?
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Less satisfied
Not satisfied
No information
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Question 8: What is your satisfaction with the quality of the report?
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Satisfied
Less satisfied
Not satisfied
No information
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Question 9: What is your overall satisfaction with the RMS Foundation?
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Satisfied
Less satisfied
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No information
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Question 10: Do you have a need for further testing? Which? Are you looking for a service partner for certain investigations? Are there any services you would like to order in the RMS Foundation? Which?
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Question 11: Would you recommend the RMS Foundation's services?
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Yes
No
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Question 12: Would you like to come for a lab visit to get to know our facilities and possibilities even better?
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Yes, please contact me for appointment.
No thanks.
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General remarks and suggestions for improvement
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